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Winstanleys Pramworld

Terms & Conditions

Save an Extra 5%

Save an Extra 5% with discount code "EXTRA5", discount code cannot be used retrospectively or in conjunction with existing promotions. Brand exclusions include: ABC Design, Axkid, Babymore, Babystyle, BABYZEN, Cuddles Collection,Cozy n Safe, CYBEX, egg, Emmaljunga, iCandy, Insevio, Joie, Kiddy, Mamas & Papas, Nuna, Obaby, Shnuggle, Tutti Bambini & Venture. Individual products on promotion may also be excluded.

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Discount Codes

  • Discount Codes cannot be used retrospectively or in conjunction with other promotions/discounts
  • Winstanleys Pramworld reserves the right to end promotions at any time
  • Selected Brands may be excluded from the "Welcome" Discount Code supplied as part of Newsletter sign up

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3 instalments

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Gift Certificates

Purchasing a Gift Certificate

To purchase a gift certificate for someone special, head over to our Gift Certificates section on the site.

The Gift Certificate will automaticaly be emailed to your chosen recipient with your optional message as soon as the order has been placed. It's always a good idea to make sure that your recipient has received this, as ocassionally email spam filters may incorrectly place emails in Junk or Spam folders.

Always double check the recipients email address before finalising the order!


Redeeming a Gift Certificate

If you are lucky enough to receive a Gift Certificate, you can check your certificate balance here and find out more information on Redeeming your Certificate here.

General Terms of use:

  • Minimum Certificate Amount: £25
  • Maxmium Certificate Amount: £500
  • Certificates Expire 1 year from date of purchase
  • Certificates are non refundable
  • Our standard returns policy applies to items purchased with redeemed gift Certificates
  • No Cash alternative for remaining balances
  • Discount codes can be used in conjunction with gift certificates
  • Gift Certificate Balance can be used as a "part" payment option at checkout
  • Gift Certificates cannot be used to purchase another Gift Certificate
  • Gift Certificates can only be used on our website. They cannot be used in store
  • Winstanleys Pramworld reserve the right to cancel any Gift Certificates at its sole discretion where fraud or misuse is suspected

How accurate is your website?

We have done everything to ensure that our descriptions and images are as accurate as possible, however we cannot be held responsible for any perceived discrepancies of products from their descriptions or images. Descriptions and images are constantly checked and verified with our suppliers for accuracy.

Do your prices include VAT?

All of our prices include VAT at the standard UK rate. Orders to the Channel Islands are supplied VAT free.

How do I know if the item I want is available?

Our website uses a live stock system so you can order 'In Stock' items with confidence. Items showing 'pre-order' means we have an order confirmed by the supplier. We will let you know if there is a delay in sending out your order as soon as we can.

Online Security

We take online security extremely seriously and have taken several steps to ensure that your payment and personal information is processed confidentially and accurately. Winstanleys Pramworld use secure servers where information is protected by Secure Sockets Layer (SSL), the industry standard encryption technology. This encryption protects your details and makes it impossible for unauthorised parties to read any information that you send us.

We have made online shopping secure and easy. We use Visa and MasterCard Secure anti fraud protections schemes - if your credit card issuer participates in the scheme you will be asked for your online password to verify your transaction. If you have yet to register for this scheme, don’t worry your card issuer will either ask you to register during our checkout process or in another future transaction. In summary, you can be sure that we have taken every step to ensure that your online order is safe and secure.

Payment

All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus any applicable delivery charges as set out in the Delivery Information page of this website. Payment can be made by any of the methods specified at the checkout stage and payment will be debited and cleared from the relevant payment account.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery of your order. All card payments are processed for you by PayPal and the balance is paid to John Winstanley & Co. The total amount you pay is the same regardless of the payment method.

Disclaimer

Winstanleys Pramworld disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site. Price and availability information is subject to change without notice. Any rights not expressly granted herein are reserved.

Order Acceptance & Completion

Order acceptance and the completion of the contract between you and us will take place on the delivery of the Products ordered by you unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in our Returns section.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • Suspected fraudulent activity

If there are any problems with your order, you will be contacted by our Customer Services Representatives.

The sales contract is completed in England.

We reserve the right to reject any offer to purchase by you at any time.

Copyright ©

All pictures, material, code, and descriptions are the property of John Winstanley & Co. Ltd. They may not be copied and used for commercial purposes without the express permission of the aforementioned party.