Winstanleys Pramworld is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Winstanleys Pramworld may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we use see the List of cookies we use section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may use the information to facilitate fulfilment of orders.
- We may use the information to facilitate after care support.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, having opted-in to receive marketing information.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
How long do we keep this information for?
Your opinion matters to us! As part of our ongoing commitment to further improve our products and services, you will receive an email invitation to leave a review on Trustpilot following a purchase from Winstanleys Pramworld. This isolated invitation is not linked to our marketing emails and you are under no obligation to complete the review and should you not wish to receive any future review invitations, simply click unsubscribe from the email.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
(SSL) technology encrypts all information you input before it is sent to us. We follow strict security procedures as set out by UK Data Protection laws in the storage and disclosure of information, which you have given us, to prevent, unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive or other information to you.
All our internal systems regularly undergo vulnerability scans using approved vendors to ensure compliance with UK Data Protection laws and PCI (Payment Card Industry) Standards.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, will expire at the end of the user session - when the web browser is closed.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
Under the new GDPR legislation, you as the Data Subject have the following rights:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
You can exercise these rights in writing to 725-729 Omskirk Road, Pemberton, Wigan, Lancashire WN5 8AT or emailing to [email protected].
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information emails if you tell us that you wish this to happen. Email subscriptions can be managed in your "My Account" page, if you have created an account with us.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|SHOP_ORDER_TOKEN||Core - Representation of the order|
|SHOP_SESSION_TOKEN||Core - Representation of the user session|
|SHOP_TOKEN||Core - Essential for security; used to store the customers hash after logging in & is used for customer look up|
|STORE_VISITOR||Core - Used to track anonymous site usage|
|XSRF-TOKEN||Core - Token to avoid Cross-site request forgery, also known as one-click attack or session riding and abbreviated as CSRF|
|LASTVISITEDCATEGORY||Core - Tracks last visited category to build product breadcrumbs|
|RECENTLY_VIEWED_PRODUCTS||Core - Keeps track of products which the user has viewed to show recently viewed block|
|FORNAX_ANONYMOUSID||Core - Analytics|
|MCPopupClosed||Core - Used to determine if the Email Sign up Pop up has previously been closed|
|_gali||Core - Used to determine if the Category Promotional Banner has previously been closed|
|__atuvc, atgotcode, dbm, di, dt, is_returning, loc, psc, ssc, ssh, sshs, uid, uit, user_segment, uss, uvc||AddThis - Allows sharing of pages to social networks via AddThis. This cookie lets us see where our content is shared|
|x-src, _e_1Tb3_1, _e_1Tb3_0, wd, act, c_suer, csm, datr, fr, i_user, locale, lu, p, presence, s, xs||Facebook - Allows Facebook integration with our website, allowing visitors to like and share content on Facebook. Also used to flag questionable activity like failed login attempts and attempts to create multiple spam accounts|
|__utma, __utmb, __utmc, __utmv, __utmx __utmz, rememberme||Google Analytics - Helps us determine how many unique visitors view our website, as well as how long visitors spend on our site, which pages they view, and how they arrived on our website|
|BEAT, ULS, NID, PREF||Google Plus One - Allows use of the Google "+1" button, letting vistors share our content on the Google+ social network|
|pid, k, external_referer, _twitter_sess, auth_token_session, secure_session, twll, original_referer, _utmz, _utma, _utmb, _utmc, _utmv, guest_id||Twitter - Allows use of Twitters "Tweet" button, letting vistors share our content on Twitter|
|2c.cld, 2c.dld, 2c.dc||Nosto - Allows the delivery of personalised recommendations|
|bm_sv, bm_sz, _abck, _mcid, ak_bmsc||Mailchimp - Enables the syncronisation of subscribers and emails|
|__zlcmid, __zlcprivacy, __zlcstore, zte2095, AWSALB, AWSALBCORS||Zopim Live Chat - Enables live chat functionality|
|_hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjShownFeedbackMessage, _hjid, _hjRecordingLastActivity, _hjTLDTest, _hjUserAttributesHash, _hjCachedUserAttributes, _hjLocalStorageTest, _hjIncludedInPageviewSample, _hjIncludedInSessionSample, _hjAbsoluteSessionInProgress, _hjFirstSeen, hjViewportId, _hjRecordingEnabled||HotJar - Enables us to better understand how anonymised visitors use our website|
|_cflb, _cf_bm, and _cfduid||Cloudflare - Enables the delivery of cloudflare critical functionality|