Join the Winstanleys Pramworld team today!

Interested in becoming part of the UK’s number 1 independent nursery retailer team here at Winstanleys Pramworld?

If successful in your application you will become part of a company who are currently enjoying year on year success and expansion. The competitive salary, free car parking and staff discount benefits are only a few of the reasons why Winstanleys Pramworld is a rewarding and fulfilling working environment.

Simply click on the job role you're interested in to see a full job and candidate specification along with details on how you can apply.

Weekend Customer Sales Advisor

We are currently looking to recruit an experienced Customer Sales Advisor to work in our store each Saturday and Sunday. The successful candidate would be joining a busy team in the UK’s number 1 independant nursery retailer based in Wigan on a busy high street. The company is enjoying year on year success and expansion and are looking for a driven individual to come in and be part of it.

You will be responsible for providing our customers with an outstanding shopping experience. The role will involve liaising with customers on a face to face basis, on the telephone and by email on occasion.

On a daily basis you will assist and advise customers on their purchases along with demonstrating all products of interest, taking responsibility for payment and dealing with pricing and availability enquires. This role will also include dealing with all enquiries relating to orders and deliveries, the use of till systems and back office systems including our website.

An excellent telephone manner along with a confident and personable demeanour is required. The ability to problem solve and work under pressure is essential.

The role of Customer Sales Advisor at our organisation is vital and not to be underestimated. As the leading nursery retailer the service we provide to our customers is first class and during their experience our Customer Sales Advisors are there every step of the way, we are looking for someone who our customers can trust and relate to.

You will need to retain a vast amount of product knowledge which you will be taught how to deliver to our customers. (6 months training program is provided)

Hours of work:

  • Saturday 9.00am – 5.00pm and Sunday 11.00am – 4.00pm
  • Bank Holidays

Essential Skills required:

  • Confidence
  • Excellent communication skills
  • Customer focused
  • Flexibility

Benefits:

  • Staff discount benefits
  • Free parking
  • Career development and progression opportunities

To apply please email a covering letter explaining why you believe you are the best person for the role and a copy of your CV. Click here to apply.

Customer Sales Advisor (Sales Office) – Flexible working, minimum of 26 hours a week up to a maxium of 37.5 hours

We are currently looking to recruit an experienced Customer Sales Advisor to work in our store’s sales office. The successful candidate would be joining a busy team in the UK’s number 1 independent nursery retailer based in Wigan on a busy high street. The company is enjoying year on year success and expansion and are looking for a driven individual to come in and be part of it. You will be responsible for all aspects of customer service within the business.

The role will involve liaising with customers on the telephone and by email, so written communication is essential.

On a daily basis you will assist and advise customers on their purchases taking responsibility for their order and payment and dealing with pricing and product enquiries. This role will also include dealing with all enquiries relating to orders and deliveries, data inputting, order processing and dispatch, the use of till systems and back office systems including our website.

An excellent telephone manner along with a confident and personable demeanor is required. The ability to problem solve and work under pressure is essential.

The successful candidate will also need to liaise with the different departments of the business and staff at all levels including warehouse personnel and couriers.The successful candidate will need to have a background in retail sales and customer service and have excellent attention to detail and have a good knowledge of Microsoft Office such as Word, Excel and Thunderbird email.

The role of Customer Sales Advisor at our organisation is vital and we are looking for someone who our customers can trust and relate to. You will need to retain a vast amount of product knowledge which you will impart to our customers (6 months training program is provided).

If your passion is Customer Service like ours is we want to hear from you.

Essential Skills required:

  • Previous experience in a sales office environment ideally retail
  • Previous computer experience
  • Excellent telephone manner
  • Professionalism

Hours of work:

  • Contracted to minimum of 26 hours each week with the flexibility to work 37.5 hours per week
  • Saturday and Sunday on a rota basis
  • Flexibility is required.

Benefits:

  • Attractive rates of pay to be agreed depending on skill and experience.
  • Staff discount benefits
  • Free parking
  • Career development and progression opportunities

To apply please email a copy of your CV and a short (no more than 300 words) explanation why you are passionate about customer service and therefore a suitable candidate. Previously unsuccessful applicants need not apply. Click here to apply.