Join the Winstanleys Pramworld team today!

Interested in becoming part of the UK’s number 1 independent nursery retailer team here at Winstanleys Pramworld?

If successful in your application you will become part of a company who are currently enjoying year on year success and expansion. The competitive salary, free car parking and staff discount benefits are only a few of the reasons why Winstanleys Pramworld is a rewarding and fulfilling working environment.

Simply click on the job role you're interested in to see a full job and candidate specification along with details on how you can apply.

Current Vacancies

Customer Sales Advisor – Flexible contract minimum of 21 hours a week (Stoke-on-Trent Store)

We are currently looking to recruit a experienced Customer Sales Advisor to work flexibly across the week.

The successful candidates would be joining a busy team in the UK’s number 1 independent nursery retailer. The company is enjoying year on year success and expansion and are looking for a driven individual to come in and be part of it.

The Role:

On a daily basis you will assist and advise customers on their nursery purchases taking responsibility for their order and payment and dealing with pricing and product enquires. This role will also include dealing with all enquiries relating to orders and deliveries, use of till systems and back office systems including our website.

The role of Customer Sales Advisor at our organisation is vital and we are looking for someone who our customers can trust and relate to. Excellent communication skills along with a confident and personable demeanour is required. You will need to retain a vast amount of product knowledge which you will impart to our customers. (6 months training program is provided. If your passion is Customer Service like ours is we want to hear from you!

Essential Skills Required:

  • Previous experience in a sales environment ideally retail
  • Excellent face to face customer contact
  • Excellent telephone manner
  • Professionalism
  • Flexibility is required.


  • Attractive rates of pay to be agreed depending on skill and experience
  • Staff discount benefits
  • Free parking
  • Career development and progression opportunities

To apply, please email your CV and a brief cover letter to [email protected]

Previous applicants need not apply

Winstanleys Pramworld is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Customer Sales Advisor - Flexible working 26.5 – 37.5 hours (Wigan Store)

Want to join the UK’s Number 1 independent nursery retailer?

Do you have a passion for customer service?

Then we have a fantastic opportunity for you.

The Role:

We are looking to recruit a Customer Service Advisor to join our sales office team based in Wigan. You will be responsible for:

  • Providing outstanding levels of customer service
  • Taking ownership and resolving queries in an efficient and professional manner
  • Liaising with customers via telephone/email and Live Chat
  • Advising customers, placing orders and taking payments
  • Arranging deliveries and tracking customer orders
  • Communicating with other departments and suppliers

Essential Skills Required:

  • Excellent verbal and written communication skills, and an outstanding telephone manner
  • Adaptable in a fast moving and busy office environment
  • Ability to problem-solve, prioritise and work well under pressure
  • Customer focused, enjoy building relationships and a personable demeanour
  • Experience of Using Microsoft Office Systems such as Word and Excel

Hours of work:

  • Minimum 26.5 Hours - up to 37.5 Hours per week (Flexibility required)
  • Saturday and Sunday work is required on a regular rota basis
  • Bank Holidays
  • Shifts will be allocated between the hours of:
    • 8.00am - 5.00pm Monday, Tuesday, Wednesday, Friday, Saturday and Sunday
    • 8.00am - 8.00pm Thursday


  • Staff discount benefits
  • Free parking
  • Career development and progression opportunities


This job description is only a summary of the typical functions of the role, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned by the Warehouse Manager and/or Directors, might be part of the job.

To apply, please email your CV and a brief cover letter to [email protected]

Previous applicants need not apply

Winstanleys Pramworld is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

John Winstanley & Company Limited


This notice explains what personal data (information) we will hold about you, how we collect it, and how we will use and may share information about you during the application process. We are required to notify you of this information, under data protection legislation. Please ensure that you read this notice (sometimes referred to as a ‘privacy notice’) and any other similar notice we may provide to you from time to time when we collect or process personal information about you.


John Winstanley & Company Limited trading as Winstanley’s Pramworld (‘Company’) is a ‘data controller’ and gathers and uses certain information about you.


We will comply with the data protection principles when gathering and using personal information, as set out in our Data Protection Policy.


We may collect the following information up to and including the shortlisting stage of the recruitment process:

  • Your name and contact details (i.e. address, home and mobile phone numbers, email address);
  • Details of your qualifications, experience, employment history (including job titles, salary or wages and working hours) and interests;
  • Your racial or ethnic origin, sex and sexual orientation, religious or similar beliefs;
  • Details of your referees.

We may collect the following information after the shortlisting stage, and before making a final decision to recruit:

  • Information about your previous academic and/or employment history, including details of any conduct, grievance or performance issues, appraisals, time and attendance, from references obtained about you from previous employers and/or education providers;
  • Information regarding your academic and professional qualifications;
  • Your nationality and immigration status and information from related documents, such as your passport or other identification and immigration information;
  • A copy of your driving licence
  • [You are required (by law or in order to enter into your contract of employment) to provide the categories of information marked ‘’ above to us to enable us to verify your right to work and suitability for the position.


    We may collect this information from you, your referees (details of whom you will have provided), your education provider (the relevant professional body), the Disclosure and Barring Service (DBS) and the Home Office.


    We will typically collect and use this information for the following purposes:

    • to take steps to enter into a contract;
    • for compliance with a legal obligation (e.g. our obligation to check that you are eligible to work in the United Kingdom);
    • for the performance of a task carried out in the public interest; and
    • for the purposes of our legitimate interests, but only if these are not overridden by your interests, rights or freedoms.

    We seek to ensure that our information collection and processing is always proportionate. We will notify you of any changes to information we collect or to the purposes for which we collect and process it.


    We may also need to share some of the above categories of personal information with other parties, such as recruitment consultants and professional advisers. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations. We may also be required to share some personal information as required to comply with the law.


    Information may be held at our offices and those of our group companies, and third party agencies, service providers, representatives and agents as described above.


    We keep the personal information that we obtain about you during the recruitment process for no longer than is necessary for the purposes for which it is processed. How long we keep your information will depend on whether your application is successful and you become employed by us, the nature of the information concerned and the purposes for which it is processed.

    We will keep recruitment information (including interview notes) for no longer than is reasonable, taking into account the limitation periods for potential claims such as race or sex discrimination (as extended to take account of early conciliation), after which they will be destroyed. If there is a clear business reason for keeping recruitment records for longer than the recruitment period, we may do so but will first consider whether the records can be pseudonymised, and the longer period for which they will be kept.

    If your application is successful, we will keep only the recruitment information that is necessary in relation to your employment. For further information, you can ask to see our Data Protection Privacy Notice (Employment) and our Data Protection Policy.


    Please contact Mr Winstanley who can be contacted by post: 725-729 Ormskirk Road, Pemberton, Wigan, WN5 8AT. By email [email protected] or by telephone 0333 323 2828. In accordance with applicable law, if you would like to correct or request access to information that we hold relating to you or if you have any questions about this notice.

    You also have the right to ask for some but not all of the information we hold and process to be erased (the ‘right to be forgotten’) in certain circumstances. Mr Winstanley will provide you with further information about the right to be forgotten, if you ask for it.


    We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

    We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.


    We hope that our staff can resolve any query or concern you raise about our use of your information. If not, contact the Information Commissioner at or telephone: 0303 123 1113 for further information about your rights and how to make a formal complaint.